Frequently Asked Questions

Are wood countertops a good option?
Wood countertops are a consistently good choice for the modern kitchen and come with a variety of advantages. From aesthetics to durability, let us educate you on the best wood and why it might be the right choice for you.

What is the thickness of wood countertops?
Plank style wood countertops have a thickness of one to two inches. A thicker wood material can be custom made if necessary.

The most common thicknesses for edge grain countertops are one and a quarter inches, one and one-half inches, two inches, and three inches.   The most durable wood countertops are made of one and a quarter thick strips that are glued together.

End grain chopping blocks can be a thickness of three inches to 12 inches. The most commonly ordered chopping blocks are those with a thickness of three or four inches.

How Are Wood Countertops Made?
The structure of wood countertops is made up of the hardest and most durable part of premium wood. The slats are glued with premium wood glue and are also bolted for strength and resistance to cracks.

What is the best construction style for cutting or chopping?
The best construction style for cutting or chopping is end grain construction, which is far more forgiving on knife edges and does not readily show knife marks. Rather than cutting across the grains of wood, end grain construction allows the blade to slide between the grains of wood, keeping the blade honed far longer than other cutting surfaces. End Grain construction is incredibly durable, stylish and functional.

Is wood safe to use as cutting surface?
Yes, wood is perfectly safe to use for cutting or chopping. In fact, studies have shown that wood is actually safer to use than plastic. Research indicates that bacteria, such as the salmonella often found on raw chicken, will thrive and multiply if not removed from plastic boards. On both new and used wood cutting surfaces, the bacteria dies off within 3 minutes. Researchers theorize that the porous surface of the wood deprives the bacteria of water, causing them to die.
 
Why should I choose you for my wood countertop?

We strive to bring the highest quality to everything we do, from our Customer interactions to the construction and delivery of our wood tops. Each custom-built top utilizes the best possible raw materials, and our skilled craftsman labors over every detail, from the initial wood selection to the final finishing process.

We understand that you want a one-of-a kind product for your home. We work with each of our Customers individually to offer them a finished product that reflects their personal tastes and preferences. Not only that, but we stand behind every product we make with a lifetime warranty.

Can I put hot pans directly on the surface of my wood top?
Hot pots or pans should not be placed on the surface of a wood top. The heat can burn the wood, steam glue joints, cause cracking, or create bubbles in the permanent finish. For customers with a cooktop in or near their wood top, we offer integrated trivets as an optional feature. The trivets make the ideal resting place for hot pots and pans, and are completely removable and dishwasher safe.

Can I cut or chop on a top that includes the Waterlox permanent finish?
The Waterlox finish should not be used for cutting or chopping. Cutting will leave knife marks and destroy the surface over time. The surface is perfectly suitable for rolling dough, pasta, or other similar food preparation activities. If you intend to use the surface for cutting or chopping, though, we recommend a mineral oil finish.

Will my wood top withstand water and stains?
Tops with Waterlox finish are water resistant, stain resistant, and chemical resistant. It is ideal for applications that include overmount or undermount sinks. Tops finished with mineral oil will need regular maintenance, and standing water should be avoided. Spills should be wiped up immediately to avoid staining.

How often do I need to re-oil my top?
Tops finished with mineral oil will need to be re-oiled approximately once per month, depending on use. Heavily used tops may require more frequent oiling. Simply coat the top lightly with oil using a paper towel or rag, allow the wood to absorb the oil for 5 – 10 minutes, and then wipe off any excess oil.

Do I need to worry about my wood countertop or butcher block harboring bacteria?
No, in addition to adding warmth and beauty to your kitchen, hardwood surfaces are extremely durable and hardwearing. Wood countertops and butcher blocks are antimicrobial and do not harbor the growth of germs, molds, or mildew.

Do I need to worry about my wood countertop or butcher block warping?
Wood is a natural product subject to changes in humidity and temperature. Our countertops are finished on both the top and the bottom to limit the changes. Generally speaking, the humidity in one’s home does not fluctuate greatly enough to cause a finished top to warp beyond repair.

Do I need to worry about my wood countertop or butcher block cracking?
They can develop small cracks or checks over time. This is a natural wood process and is not considered to be a defect. They rarely result in structural problems and, if desired can be easily repaired.

Can I have an undermount sink with wood countertops? 
Yes, our countertops that are sealed with Waterlox will protect against water damage.

What is the most durable type of wood for countertops and butcher blocks? 
All hardwood species are durable in their own way and will last a lifetime, taking on a character all their own.

How long does it take to receive a wood countertop or butcher block?
Most pieces are completed 4-6 weeks after the deposit has been received. Timing can vary with intricate and more complicated pieces. There is a rush service available for an additional charge.

Do wood counter tops scratch?
Wood counters are scratch resistant but can still be scratched, like any other counter material, by steel and other hard items.

Is there a lot of maintenance?
Depending on the finish and how you use your counters, they can be completely maintenance free or require very little.

How do you clean wood counter tops?
Mild soap is the best cleaner used with a damp cloth, or a 20% vinegar and water solution.  Vinegar will disinfect the countertop and will not harm the finish.  Never use cleaners containing ammonia. 

 

 


7853414936

mcw@madisoncustomwood.com